ULTRA-TRAIL Mt.FUJI

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Details about the Ultra-Trail Mt. Fuji 2020 cancellation compensation

                                  April 30, 2020
                         Tsuyoshi Kaburaki, Overall Director
                       The Ultra-Trail Mt. Fuji Race Committee

 The following is the detail about the UTMF2020 cancellation compensation including the partial refund of the entry fee.

1. Partial refund of the entry fee (except for donation-based entry)
 We initially announced that we would partially refund entry fee to racers who would waive the right to receive the priority entry right for the UTMF2021 when we announced the cancellation of the UTMF2020. Since situations associated with the coronavirus remain uncertain, we have decided to partially refund entry fee to all racers. Racers will not lose their priority entry right for the UTMF2021 even when they receive the partial refund.
 We are going to provide a priority entry period for the UTMF2021 before general registration. The entry fee for racers with priority entry right will be the same as general participants.

(1) Amount of refund
 We subtracted operation and management expenses from the collected entry fee. The amount of refund became 10,000 JPY per racer as a result.
 For more detail about the calculation of the amount of the refund, please refer to the attached “UTMF2020 Expected Income and Expenditure and Entry Fee Refund Calculation Sheet.”
UTMF2020 Expected Income and Expenditure and Entry Fee Refund Calculation Sheet

(2) Method of refund for UTMF2020 racers who live in Japan
 We refund 10,000 yen as 10,000 RUNPO points*1.
*1: RUNPO is “runners’ point” that runners can use within the RUNNET system. One point is equivalent of one Japanese yen. Racers can use the points for entering races through RUNTES and Internet shopping through RUNNET Shop. RUNPO points remain effective for approximately three years.
– The refunded RUNPO points can be checked after May 15, 2020.
– How to check your points:
  We issue 10,000 points on May 15. Please check your points after May 15.
  You can check your points through History in RUNNET My Page.
– Expiration date of the issued points: December 31, 2022

▼ How to check History:
https://runnet.jp/point/pointHistoryReferenceAction.do?command=effective
▼ For inquiry about RUNPO:
https://runnet.jp/cgi-bin/contact.php?p1=02&p2=01

(3) Refund for racers living outside of Japan
– Racers who paid the entry fee using a credit card, PayPal, or Alipay:
  We subtract 500-yen cancellation fee and refund the remaining 9,500 yen in the May payment of the credit card you used to pay the entry fee.
– Racers who paid via UnionPay (銀聯):
  Using PayPal, we subtract 500-yen cancellation fee and refund the remaining 9,500 yen.
  Please create a PayPal account using the email address you registered for the UTMF2020 prior to the refund.
  Please contact us if you already have a PayPal account with a different email address.

(4) Racers with donation-based entry
As announced upon the cancellation of the race, no refund will be provided to racers who registered through the donation-based entry.
Entry fee for the UTMF2021 will be waived for these racers.

2. Shipment of the UTMF2020 racer T-shirt
We have not received the shipment of the UTMF2020 racer T-shirts due to the effect of the coronavirus. We apologize for the delay and appreciate your patience.  We are planning to ship the racer T-shirts sometime after June.
– If you would like us to ship the UTMF2020 racer T-shirt to a different address from the one you have registered with the UTMF2020, please fill out the questionnaire below and contact us by Tuesday, May 12, 2020.

▼ Questionnaire for registered racers of the UTMF2020
https://pro.form-mailer.jp/fms/c4f8bab3192940

3. Virtual UTMF (temporary title)
We are planning to organize the Virtual UTMF (temporary title) sometime after September 2020 so that racers around the world can virtually get together and enjoy a virtual race. Non-UTMF2020 racers can also participate in this event.

4. About the UTMF2021
The UTMF Race Committee is now preparing to organize the UTMF2021 in late April, about the same period as the UTMF2020.
We will release the outline of the UTMF2021 when committee members reach necessary decisions. Timing of the announcement is yet to be determined.

5. Request to fill out a questionnaire
To identify how many racers are planning to enter for the UTMF2021, we are asking the UTMF2020 racers to fill out a questionnaire about their intentions to participate in the UTMF2021. We appreciate if you could fill out the questionnaire which helps us plan for future events.

▼ Questionnaire for registered racers of the UTMF2020
https://pro.form-mailer.jp/fms/c4f8bab3192940

6. Contact information (for racers living in Japan)
The Ultra-Trail Mt. Fuji Race Committee Office
Business hours:Weekdays 10:00-18:00
TEL:0558-99-9117
E-mail:info@ultratrailmtfuji.com

Contact information (racers living outside of Japan)
The Ultra-Trail Mt. Fuji Race Committee Office
Business hours:Weekdays 10:00-18:00
E-mail:info-english@ultratrailmtfuji.com

 

Thank you.